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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(55)
"Easy to book, great communication, pick up and arrival both perfectly on time"
"Good drive"
"Amazing "
"Nothing bad to say"
"I’m happy with the ride, but I learned that the regular fee for this ride is £25,-, where you charged me £40,-. I think that’s outrages and therefore I’m not happy with the entire experience."
Testimonials 3.9/5 based on 55 reviews
"Easy to book, great communication, pick up and arrival both perfectly on time"
"Good drive"
"I payed £40.50 for a journey costing £22.50 which is double what you charged me. I know I agreed to your price but I have no idea how much this journey take or price . So when the drivers price came up I got a shock and I am not happy!!!"
"Unfortunately the driver didn't have the correct passenger name and wouldn't let the passenger in the car. As I (Lorraine ) booked the car, i had to speak to the driver to confirm Siobhan was the passenger for this car"
"Amazing "
"Nothing bad to say"
"I’m happy with the ride, but I learned that the regular fee for this ride is £25,-, where you charged me £40,-. I think that’s outrages and therefore I’m not happy with the entire experience."
"A guy on call was very nice who confirm the details. Name was anees."
"Excellent drive, perfectly timed. No problems at all."
"It is not letting me submit my full feedback comment regarding my issue. I will formalise a complaint. "
"It is not letting me submit my full feedback comment regarding my issue. I will formalise a complaint. "
"Everything was great. I was late about half an hour, but driver wait for me."
"On time and very friendly "
"Very easy to book and reliable"
"Easy to book, called me to confirm, driver was on time, got a text that he had arrived, and an easy ride to the airport. Thank you!"
"Good on time journey "
"na"
"I did not see the vehicle outside at the right time 9am and had to call the office for more information, and had to then wait another 10 minutes for a car to arrive."
"At 11:15 I was given a 11:30 ETA. This was clearly a lie as I was later told they secured a driver at 11:30. I was not informed of the delay and was waiting for over 30 mins in the cold. At 11:45 I was told the driver would be there a few mins before 12. I got a call shortly after by the driver that his ETA was 12:06 and he'd informed the firm so I was lied to again. I had booked a 12:24 train when I was given a 11:30 ETA. I would have been happy to wait until the actual ETA but i was clearly told 11:30 so that you can secure the ride. I explained my complaints and asked to speak to a manager. I was told I would receive a call within 20 minutes, which obviously never happened. Our firm uses taxis when visiting HMP Wayland for legal visits and I will ensure no one uses this service."
"Brilliant "
"We would have preferred the 8 seater as booked"
"Good"
"Good"
"the price was almost double the local taxi price"
"Excellent service and communication I can’t fault my experience "
"Online booking was straightforward, driver's messages were very hrlpful, picked up on time, trouble free journey. Excellent. Thank you "
"Very efficient service, comfortable car and friendly driver. "
"2 cars were sent for this pickup. Western taxis and AAA2B. The Western taxi driver brought my daughter Olivia home and then refused to let her out of the car until he had been paid. He even locked the doors of the taxi. Totally unacceptable. I had pre paid Taxicode for the journey with a debit card. £36 for a 6 mile journey at 10pm, when the actual fare for the journey was £17"
"2 cars were sent for this pickup. Western taxis and AAA2B. The Western taxi driver brought my daughter Olivia home and then refused to let her out of the car until he had been paid. He even locked the doors of the taxi. Totally unacceptable. I had pre paid Taxicode for the journey with a debit card. £36 for a 6 mile journey at 10pm, when the actual fare for the journey was £17"
"Good."
"Driver did not have sign for me. Took 20 mins to realise he was there waiting. Please give vehicle registration to traveller ."
"Excellent service. "
"Lovely driver. Arrived on time and was able to answer questions and give advice about our location."
"Our driver did not turn up "
"I cancelled 30 minutes after booking as GWR railway paid for a taxi for stranded passengers. So far you have been pretty unhelpful and refused to give me a refund. "
"A very kind driver who was happy to chat. An efficient service and very timely. Great."
"Excellent"
"Excellent service and driver was really helpful. "
"Driver very professional and friendly"
"Very goodn confirmation of taxi arrival. No money for a tip, sorry. Worth £5.00."
"He arrived on time. Gave him a tip."
"I have yet to receive a refund. I cancelled this trip. "
"I have yet to receive a refund. I cancelled this trip. "
"Easy to book, great communication, pick up and arrival both perfectly on time"
"Good drive"
"I payed £40.50 for a journey costing £22.50 which is double what you charged me. I know I agreed to your price but I have no idea how much this journey take or price . So when the drivers price came up I got a shock and I am not happy!!!"
"Unfortunately the driver didn't have the correct passenger name and wouldn't let the passenger in the car. As I (Lorraine ) booked the car, i had to speak to the driver to confirm Siobhan was the passenger for this car"
"Amazing "
"Nothing bad to say"
"I’m happy with the ride, but I learned that the regular fee for this ride is £25,-, where you charged me £40,-. I think that’s outrages and therefore I’m not happy with the entire experience."
"A guy on call was very nice who confirm the details. Name was anees."
"Excellent drive, perfectly timed. No problems at all."
"It is not letting me submit my full feedback comment regarding my issue. I will formalise a complaint. "
"It is not letting me submit my full feedback comment regarding my issue. I will formalise a complaint. "
"Everything was great. I was late about half an hour, but driver wait for me."
"On time and very friendly "
"Very easy to book and reliable"
"Easy to book, called me to confirm, driver was on time, got a text that he had arrived, and an easy ride to the airport. Thank you!"
"Good on time journey "
"na"
"I did not see the vehicle outside at the right time 9am and had to call the office for more information, and had to then wait another 10 minutes for a car to arrive."
"At 11:15 I was given a 11:30 ETA. This was clearly a lie as I was later told they secured a driver at 11:30. I was not informed of the delay and was waiting for over 30 mins in the cold. At 11:45 I was told the driver would be there a few mins before 12. I got a call shortly after by the driver that his ETA was 12:06 and he'd informed the firm so I was lied to again. I had booked a 12:24 train when I was given a 11:30 ETA. I would have been happy to wait until the actual ETA but i was clearly told 11:30 so that you can secure the ride. I explained my complaints and asked to speak to a manager. I was told I would receive a call within 20 minutes, which obviously never happened. Our firm uses taxis when visiting HMP Wayland for legal visits and I will ensure no one uses this service."
"Brilliant "
"We would have preferred the 8 seater as booked"
"Good"
"Good"
"the price was almost double the local taxi price"
"Excellent service and communication I can’t fault my experience "
"Online booking was straightforward, driver's messages were very hrlpful, picked up on time, trouble free journey. Excellent. Thank you "
"Very efficient service, comfortable car and friendly driver. "
"2 cars were sent for this pickup. Western taxis and AAA2B. The Western taxi driver brought my daughter Olivia home and then refused to let her out of the car until he had been paid. He even locked the doors of the taxi. Totally unacceptable. I had pre paid Taxicode for the journey with a debit card. £36 for a 6 mile journey at 10pm, when the actual fare for the journey was £17"
"2 cars were sent for this pickup. Western taxis and AAA2B. The Western taxi driver brought my daughter Olivia home and then refused to let her out of the car until he had been paid. He even locked the doors of the taxi. Totally unacceptable. I had pre paid Taxicode for the journey with a debit card. £36 for a 6 mile journey at 10pm, when the actual fare for the journey was £17"
"Good."
"Driver did not have sign for me. Took 20 mins to realise he was there waiting. Please give vehicle registration to traveller ."
"Excellent service. "
"Lovely driver. Arrived on time and was able to answer questions and give advice about our location."
"Our driver did not turn up "
"I cancelled 30 minutes after booking as GWR railway paid for a taxi for stranded passengers. So far you have been pretty unhelpful and refused to give me a refund. "
"A very kind driver who was happy to chat. An efficient service and very timely. Great."
"Excellent"
"Excellent service and driver was really helpful. "
"Driver very professional and friendly"
"Very goodn confirmation of taxi arrival. No money for a tip, sorry. Worth £5.00."
"He arrived on time. Gave him a tip."
"I have yet to receive a refund. I cancelled this trip. "
"I have yet to receive a refund. I cancelled this trip. "
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