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What our customers say

Overall Rating
(199)
"Great service, great communication and on time collection, thank you."
"No problems "
"Wonderful driver! "
"Everything went smoothly driver was professional he arrived on time and was very helpful with my luggage great service after a very long day travelling. Thank you "
"The drivers were very friendly, professional and on time Would use again"
Testimonials 3.9/5 based on 199 reviews
"Great service, great communication and on time collection, thank you."
"No problems "
"Wonderful driver! "
"The journey never took place because I got an email at 6.45am (whilst I was asleep)saying the booking had been cancelled (I did not cancel it) with no re-booking mentioned at all and by the time I saw said email I had no real time to wait and hope another company would pick up the booking. Because of f this I used a different company. I will never use Taxicode again as communication was confusing and slow and things got too complicated as I was on a timeframe that didn't seem to matter Would give no stars if I could"
"Over charged and not getting a response to get money back "
"Everything went smoothly driver was professional he arrived on time and was very helpful with my luggage great service after a very long day travelling. Thank you "
"The drivers were very friendly, professional and on time Would use again"
"Have never used this company before as it is out of our area, however i booked it for my mum and the service was very efficient and the communication was excellent. She was in sage hands. Thank you."
"Excellent service very reliable "
"On time, got me to the station on time."
"All went well . Just a short journey. On time. Driver dealt with cases. "
"Both drivers were on time, very friendly and professional"
"The driver didn’t know the route at all. More importantly, his GPS stopped working and I had to use my phone’s GPS to navigate us. "
"The driver didn’t know the route at all. More importantly, his GPS stopped working and I had to use my phone’s GPS to navigate us. "
"I upgraded to an E class Mercedes but was picked up in a regular car and was offered a refund of half the upgrade cost. I insisted on the full refund and was told I would receive it in 3-5 working days. No refund has been received after 9 working days."
"Driver did not wait for a train that was delayed for 7 minutes. All N Abbot local firms wait for trains and do not charge waiting! After I arrived the controller said he would find another driver then continually dropped my call without providing an alternative. He did not call me until after I had found another cab company to take me after waiting for 20 minutes. I have not received a refund."
"Driver did not wait for a train that was delayed for 7 minutes. All N Abbot local firms wait for trains and do not charge waiting! After I arrived the controller said he would find another driver then continually dropped my call without providing an alternative. He did not call me until after I had found another cab company to take me. I have not received a refund."
"Good Drive with a clean Taxi. "
"An effortless and very pleasant trip. Thank you."
"Very expensive for the journey which should have been around £30 was charged £85 plus b9oking fee, as I hadn't booked a taxi in years I thought it was the going price but to find out I'd booked through a third party I realised my expensive mistake, they sent 2 cars to collect on the outward journey and because the second car reported we had missed the collection our homeward journey was cancelled so had to phone and rearrange, not really a good service the saving grace was the drivers which of course worked for a different firm "
"Always tricky being picked up from Southampton when a cruise ship offloads its thousands. Muhammad contacted me by phone - a few calls but we found each other. Good persistence. The long drive home was very smooth and we were very appreciative. Gave cash tip."
"Very expensive - £27.50 !!! The return trip with a different company cost me £9.60."
"Excellent driver, professional and friendly, timing was great, got me to my destination promptly."
"This was a very good service: drivers were friendly, patient and felt safe on the road. On the outward journey I did find it a bit surprising to receive a phone call one hour before we left, at 6.30 in the morning, to tell us we needed to pay an extra £30 for a car bigger than the one we'd ordered, to accommodate our luggage, though. Would definitely rather have been told this further in advance and not while we were rushing to get ready. But, otherwise very happy."
"Great service all round. Excellent communication prior to the journey and after. Arrived on time. Professional but friendly drivers. Thank you. Unfortunately unable to leave a tip due to company policy but personally the passengers would have. "
"great service!"
"Friendly Helpful driver :) "
"Really poor service. No taxi when we arrived and our flight was late by 45 mins. Had to make numerous phone calls and was left standing outside the airport for a further 40 mins. The service was terrible and despite already paying they were not interested that our taxi hadn't turned up. As for the driving it was dangerous and fast. Turned out he was also late picking up another fare where we were dropped off. Will be writing a complaint as the experience was so bad."
"Really poor service. No taxi when we arrived and our flight was late by 45 mins. Had to make numerous phone calls and was left standing outside the airport for a further 40 mins. The service was terrible and despite already paying they were not interested that our taxi hadn't turned up. As for the driving it was dangerous and fast. Turned out he was also late picking up another fare where we were dropped off. Will be writing a complaint as the experience was so bad."
"Excellent service "
"Taxi was there on time"
"driver was late but otherwise good service "
"See stars ratings."
"Excellent service from the manager who was really helpful in making sure we could locate the driver easily"
"Great service, thank you!"
"Great service!"
"Driver picked us up and dropped us, took the quickest route and was very polite. Only comment, it wasn't clear when booking that he couldn't pick up from the airport terminal. Luckily it was dry and we only had hand luggage."
"My taxi was 40 minutes late and I kept getting calls saying he was waiting for me, but when I spoke to the driver directly he said he was still at the airport on another job! We waited over half an hour in the cold it was early hours with our toddler and ended up missing our flight. "
"After confirming that the driver was on his way I was then phoned to tell me that he was delayed by 15 minutes. Not good when you have a plane to catch! The driver eventually arrived over half an hour late and although we caught our plane it was an exceedingly nervous and unpleasant start to our holiday."
"After confirming that the driver was on his way I was then phoned to tell me that he was delayed by 15 minutes. Not good when you have a plane to catch! The driver eventually arrived over half an hour late and although we caught our plane it was an exceedingly nervous and unpleasant start to our holiday."
"very happy thanks"
"My booked taxi didn't turn up. An Uber was sent in its place. I got to my train just as it was pulling into the station. I pre-booked a taxi so I wasn't put in that situation. An Uber would have been far cheaper, and that is what I ended up taking. I work for a charity and that charity has had to fork out £15 more than the cost of an Uber for a taxi which did not turn up. This is an example of the worst service I have received. If I was to provide that sort of service, I wouldn't bother getting up in the morning."
"My booked taxi didn't turn up. An Uber was sent in its place. I got to my train just as it was pulling into the station. I pre-booked a taxi so I wasn't put in that situation. An Uber would have been far cheaper, and that is what I ended up taking. I work for a charity and that charity has had to fork out £15 more than the cost of an Uber for a taxi which did not turn up. This is an example of the worst service I have received. If I was to provide that sort of service, I wouldn't bother getting up in the morning."
"Polite, helpful and good journey. Thank you "
"Great experience. They were super flexible when my train was delayed. Would highly recommend. "
"Arrived early and was super nice and accommodating!"
"-"
"NEVER use this service. It's a scam. I paid £30 for a trip that had £5.70 on the meter. "
"Spot on no problems pick up or drop off "
"In hindsight this was way too expensive. A short local trip cost me £36. The return journey (at night) with an unbooked taxi was £21. An unacceptable difference. "
"I called to cancel this taxi journey ahead of time, but I've still been charged. "
"No car"
"Really poor experience. I booked an airport pickup at Bournemouth Airport, but no one showed up. Tried calling all their numbers multiple times and no one answered. Ended up stranded and had to find another taxi last minute. Wouldn’t use them again."
"On time and friendly."
"Nice ride"
"Wonderful trip well looked after Thankyou "
"Good Drive"
"Thank you"
"Driver was great and friendly good company was very helpful after mess up with bookingz"
"The pickups were are little late for the journey out and the return. But on the whole, for the price, it was an ok service."
"Perfect "
"Good communication gave me confidence that the taxis were on their way. I would definitely use this service again."
"Process was obscure. Driver was late. Price was insanely high. "
"Really excellent service. First time I had used this service and it was very easy indeed. Communication from both the office team and the driver was excellent, and they made sure I knew exactly where to go and where to meet him"
"Due to an emergency, I called a taxi to the hospital emergency room at 11:00 PM on February 26th. After waiting for over ten minutes with no response, a friend picked me up and took me to the emergency room. I immediately called the taxi company and left a message canceling the appointment. Then, on the morning of February 27th, I received a WhatsApp message asking me to confirm my appointment details for noon on February 27th. I immediately replied that the information was incorrect and requested cancellation. Despite the taxi company not providing accurate transportation, I was still charged over twenty pounds. This is extremely unreasonable. There was no timely response to the customer (me) after the appointment; the taxi company's hotline went unanswered, and no one followed up on my message. I already stated the information was incorrect and requested cancellation in the WhatsApp message... yet I was still charged without any service. Is this how you (the taxi company) treat customers in urgent need of hospital transport? Is this reasonable?"
"Due to an emergency, I called a taxi to the hospital emergency room at 11:00 PM on February 26th. After waiting for over ten minutes with no response, a friend picked me up and took me to the emergency room. I immediately called the taxi company and left a message canceling the appointment. Then, on the morning of February 27th, I received a WhatsApp message asking me to confirm my appointment details for noon on February 27th. I immediately replied that the information was incorrect and requested cancellation. Despite the taxi company not providing accurate transportation, I was still charged over twenty pounds. This is extremely unreasonable. There was no timely response to the customer (me) after the appointment; the taxi company's hotline went unanswered, and no one followed up on my message. I already stated the information was incorrect and requested cancellation in the WhatsApp message... yet I was still charged without any service. Is this how you (the taxi company) treat customers in urgent need of hospital transport? Is this reasonable?"
"Arrived on time and friendly driver. Easy booking process."
"You have not sent a taxi at the time I requested and you have advised after 1/2 hour of the requested time that a taxi is on its way, when I had already arrived at my destination by other means. This matter has been closed and you have cancelled my booking via text message on 18 February. Thank you."
"You have not sent a taxi at the time I requested and you have advised after 1/2 hour of the requested time that a taxi is on its way, when I had already arrived at my destination by other means. This matter has been closed and you have cancelled my booking via text message on 18 February. Thank you."
"Arrived on time, pleasant journey and clean car. I have tipped the driver already"
"Driver on time and easy to find. It is really good to be able to find a reliable cab service in this area."
"Brilliant service from start to finish. Driver bang on time and very nice company."
"We were picked up at Bath Spar station but I had to ring the office two times to find out when car would arrive. It arrived ten minutes late but it was difficult to recognise among the other traffic so we left about fifteen minutes late. Could I suggest that you either ask the driver to get out of his car and hold up a placard with the name of whom he is meeting, or the car at least has a sign saying Webcars so that it can be identified. With kind regards David Stacey."
"We were picked up at Bath Spar station but I had to ring the office two times to find out when car would arrive. It arrived ten minutes late but it was difficult to recognise among the other traffic so we left about fifteen minutes late. Could I suggest that you either ask the driver to get out of his car and hold up a placard with the name of whom he is meeting, or the car at least has a sign saying Webcars so that it can be identified. With kind regards David Stacey."
"Driver was given the wrong address. Eventually a new driver was found. We were 45 minutes late. But at least a new driver was found. Communication wasn’t brilliant - we had to call repeatedly to get an update. But the operator was straight with us and they delivered in the end."
"The driver was punctual and on time. He was professional and friendly. "
"The driver was punctual and on time. He was professional and friendly. "
"The driver was punctual and on time. He was professional and friendly. "
"The driver was punctual and on time. He was professional and friendly. "
"The driver arrived on time, and communicated effectively and with respect. Would definitely recommend. "
"The driver did not turn up. It was my father’s funeral and one of his best friends was unable to attend as a result of this nightmare "
"The driver did not turn up. It was my father’s funeral and one of his best friends was unable to attend as a result of this nightmare "
"Very professional person polite clean and articulate "
"Bang on time - super friendly driver - an excellent service - my thanks to you all. Reference a tip (below) - done so - in cash - to your excellent driver. "
"Good price and excellent service."
"Excellent service"
"ok service"
"Arrived in good time. A nice curteous pleasant driver"
"All good. Thank you. "
"Didn't know about some local road closures, but worked around them OK, even if it did take longer"
"The taxi didn't arrive and no one picked up when I rang several times. Had to cancel and get a lift from someone else"
" had to wait 20 minutes as the car wasn't charged"
"The first. thing the driver said was that I had to pay £5 in cash for parking. Then he spoke to control who said I didn't have to pay it. The system shows I paid £27 for the journey but I was quoted £37. All very confusing."
"Khuzaima was brilliant and I was very grateful for his careful driving. "
"Friendly driver"
"Super friendly driver 👌 "
"Despite booking 2 minibuees in advance the taxi company phoned the day before to say pnly 1 was available. The vehicle thatcarrived was notca 6 seater minibus. It was an estate car with 2 child size seats in the boot. Not acceptable for the price i paid for this service."
"Despite booking 2 minibuees in advance the taxi company phoned the day before to say pnly 1 was available. The vehicle thatcarrived was notca 6 seater minibus. It was an estate car with 2 child size seats in the boot. Not acceptable for the price i paid for this service."
"Good"
"Very good. On time and welcoming. Boking was easy and cost in line with expectations. If we had a criticism it was that the Oremier Inn has two exit doors and I was watching from one while the driver went to the other. I ran of course ro catch him but by then he had turned round and gone to the other door. Clarity on pick up point would have helped."
"Great service, many thanks"
"Booked several days in advance to go to the station, so obvious journey was time-critical. Cab failed to turn up. After chasing them they said they didn't have a driver. They must have known this earlier, but didn't have the decency to advise. As a result, we missed 2 trains and our Eurostar connection. I cancelled the return trip at the same time; but they seem to have sent a cab for that! Utterly incompetent, and I still have not received a refund for the cancelled journey. Will never use them again"
"Booked several days in advance to go to the station, so obvious journey was time-critical. Cab failed to turn up. After chasing them they said they didn't have a driver. They must have known this earlier, but didn't have the decency to advise. As a result, we missed 2 trains and our Eurostar connection. I cancelled the return trip at the same time; but they seem to have sent a cab for that! Utterly incompetent, and I still have not received a refund for the cancelled journey. Will never use them again"
"Very smooth all round"
"Well done .. just would prefer to ha e the confirmation re pick up a few days before "
" Excellent service"
"1st time used and excellent service overall. Tipped driver on day."
"The taxi didn't turn up to take us home. We waited a hour in the freezing cold. My daughter, 18, is autistic and she had anxiety. It was a nightmare. I would like a partial refund please "
"Driver was great "
"Very good on all points. Pleasant journey and conversation. "
"Great service "
"The driver was 1 hour and 10 minutes late, this made me extremely late for an important meeting which I will now have to reschedule. The driver didn't have a satnav out so he asked me where to go a couple of times. He was driving well below the speed limit and not responding to green lights. He was distracted using his phone sometimes, so his attention was not on the road.  As I mentioned above, I was incredibly late already and he decided to drive 50mph on the motorway which wasted even more of my time. He would randomly brake often for no apparent reason. Once we reached London he was shouted at twice by 2 cyclists, one told him to move his car because he was just sitting in the lane not moving for no reason. And the other he almost hit twice so the cyclist came up to the window and shouted at him telling him how he almost hit him a couple of times. "
"Good "
"I did not use / book this service and I have been charged "
"Brilliant service: Friendly driver! Would definitely recommend and book again. "
"Excelllant driver, Prompt and polite"
"The journey didn’t take place.. the taxi didn’t show up.."
"Excellent all round . "
"Excellent service. Early. Great conversation and service."
"The taxi @s were late and we nearly missed our train over half a hour late"
"was just what i needed"
"Sayed was excellent"
"The driver was on time, but since I didn't know what car to look for and where he would park, I couldn't find him. The office had not passed on my contact details so he couldn't get in touch with me. The driver was courteous but not the most helpful. Let me struggle into the car with all my bags. I did the journey back with another company and paid 2/3s for the same journey!!! that really impacted my view of the experience. WOuldn't recommend you on that basis. "
"Arrived early, got to my destination with plenty of time"
"Awful service. No requirements were met. Never using your company again. Very, very dissatisfied!!"
"On time, friendly, efficient, comfortable. Easy to book. Perfect"
"Driver extremely rude. Don’t bother with vouchers as I’ll never use this site again "
"Driver extremely rude"
"Excellent Service, would recommend and use again"
"Very clean vehicle. Arrived on time. Would recommend this service."
"Drivers were lovely "
"Unfortunately cannot recommend. They did not have a vehicle and let me know 10pm, and I needed the taxi for 8am next morning for a hospital appointment. Lied and told me Taxicode cancelled, but Wedcars did not have a vehice/driver. Very dissapointed. "
"Lovely driver, parked exactly where I asked to be picked up from despite it being busy. Will be using in the future. "
"Excellent!"
"We waited but the driver did not arrive. I emailed earlier in the evening to advise that I would be on a different number to the one used at the time of the booking but this number was not used to communicate with us."
"The driver was late so we had to book another taxi. Both arrived at the same time so we took the new taxi as we didn't want to let the driver down."
"We waited but the driver did not arrive. I emailed earlier in the evening to advise that I would be in a different number to the one used at the time of the booking but this number was not used to communicate with us."
"great service thank you! "
"Good"
"The service provided was excellent. The driver was considerate and helpful as we were attending a funeral. He went above and beyond to accommodate us all. "
"Excellent - on time, polite driver and on time."
"Excellent - on time, polite driver and on time."
"I am requesting a full refund as the driver did not arrive at my address and when I called the company they said they were 5 minutes away when in reality they were more than 30 minutes away. I eventually had to get a Bolt at 430am (my pickup was at 4am) as otherwise I would have missed my flight "
"On time, good driver."
"Great service "
"Great service thank you "
"Couldn’t rate our driver enough top man "
"Efficient service with no problems."
"They had given the driver the wrong address, I had put in prospect avenue, the car went to prospect road, on the phone I tried to explain this and they hung up on me, I called them back and he kept saying your taxi is here and I kept explaining it wasn’t, the car finally arrived, but i was stood outside in the rain with a 3 year old arguing the car was not outside, a stressful start and I was not happy, but the driver was kind and the journey home was safe and smooth "
"Very polite drivers who took great care on our journeys bearing in mind the atrocious weather conditions and the great amount of surface water. They rang to say how long they would be before arriving so that we weren't kept waiting unneccessarily"
"Very polite and professional. Thank you, Rob"
"Car arrived 7.10 am. No real issue as it turned out in terms of onward travel "
"Already tipped"
"Excellent service "
"Excellent!"
"Friendly driver and on time"
"Very friendly and on time"
"Driver said he was late as he was stuck in traffic. Arranged to meet at train station pick up point but he went to airport. After numerous calls he went to the rear car park and not the pick up point. Eventually picked us up an hour after agreed time. Missed our ferry home which meant we had to pay extra to get the next available ferry. Totally dissatisfied with the service, would not use again."
"Asked for a large vehicle because it is easier for my elderly grandparents to get in and out of. My grandmother really struggled to get into the back of an Avensis. Payed more for the larger vehicle to not receive an mpv. What is your policy for this type of error?"
"Driver was just over 5 minutes late. But was very nice, so overall we were very happy."
" Car was in a questionable state of repair. Sounded like suspension was gone and driver using hazards instead of indicators when turning."
"Prompt, thank you."
"Easy to book. The driver arrived on time. He was friendly and helpful."
"A very pleasant journey with thought provoking conversation. As it was my first time using the app, I was a bit apprehensive with the limited communication and had to call support. Due to my driver, I will definitely be using the app a lot more"
"Arrived on time. Seamless journey to the airport. Give a tip to the driver. "
"Punctual, prompt and helpful. "
"All good"
"There was an extra charge of 15 pounds and was not dropped in the airport, this should have been mentioned on booking. Poor customer service and extortionate "
"Good"
"."
"excellent service"
"N/A"
"Everything went perfectly."
"Excellent! "
"Everything was O.K."
"Micheal was a friendly driver. Arrived on time, safe driver and overall a great service. "
"Excellent- thank you"
"Very smooth service! "
"Brilliant service throughout: booking was easy, customer service when I thought we needed to cancel the taxi but ended up re-booking it with no issue were very helpful & efficient, taxi driver’s updates via messages and then arrival exactly on time and then a friendly, comfortable journey home made the whole experience one I would definitely recommend to others."
"The car never arrived, I called twice but still no driver, I would like a refund in full as I had to make other arrangements"
"We were never contacted by the driver and no one was there for us. I will be requesting a refund as I had to pay for another taxi instead. I wouldn’t recommend this company in future."
"excellent journey"
"He was waiting when I arrived and knew the directions for where I was going even though it was very out of the way."
"Was expecting the driver to meet me in the terminal. He had not been told this. I have an injured leg so this would not normally bother me. The driver was lovely and walked to where I was an carried my luggage to the car. He was very patient and understanding. He was a very helpful young man also helping to carry my luggage to my door. Overall, a good experience. "
"Very pleased. I tipped in cash"
"Driver was unprepared to wait due to train being late"
"Excellent service and communication. "
"He didn’t take my daughter to the booked destination. He was booked to go to GL75NT. That is Bibury. The route is correct on your Google Map pre route planner. Instead he took her to Ampney Cruscis. She was too confused and not sure where she was and just got out in a panic. Fortunately I was home to go and get her. It wound age. Been a 1.5/2 this wall home. "
"Very good friendly service. Vehicle was spotless. "
"I phoned the driver to tell him we were running ahead of schedule and asked him if he could pick us up earlier than arranged. He said he could and he met us as we were getting off the ferry. "
"Driver was very polite and helpful and got us home quickly."
"Good driver"
"excellent driver "
"All as expected. "
"Sabu was an exemplary driver and professional. "
"Sabu was a v careful driver who turned up on time. V professional. Will definitely book again. "
"Train delayed 45 minutes but driver waited until we arrived. Was in constant contact with us."
"Please refund my money, service was never rendered "
"Absolutely brilliant …we can’t thank you enough for the perfect service .. will be seeing you again soon ..thank you ! "
"Great service, great communication and on time collection, thank you."
"No problems "
"Wonderful driver! "
"The journey never took place because I got an email at 6.45am (whilst I was asleep)saying the booking had been cancelled (I did not cancel it) with no re-booking mentioned at all and by the time I saw said email I had no real time to wait and hope another company would pick up the booking. Because of f this I used a different company. I will never use Taxicode again as communication was confusing and slow and things got too complicated as I was on a timeframe that didn't seem to matter Would give no stars if I could"
"Over charged and not getting a response to get money back "
"Everything went smoothly driver was professional he arrived on time and was very helpful with my luggage great service after a very long day travelling. Thank you "
"The drivers were very friendly, professional and on time Would use again"
"Have never used this company before as it is out of our area, however i booked it for my mum and the service was very efficient and the communication was excellent. She was in sage hands. Thank you."
"Excellent service very reliable "
"On time, got me to the station on time."
"All went well . Just a short journey. On time. Driver dealt with cases. "
"Both drivers were on time, very friendly and professional"
"The driver didn’t know the route at all. More importantly, his GPS stopped working and I had to use my phone’s GPS to navigate us. "
"The driver didn’t know the route at all. More importantly, his GPS stopped working and I had to use my phone’s GPS to navigate us. "
"I upgraded to an E class Mercedes but was picked up in a regular car and was offered a refund of half the upgrade cost. I insisted on the full refund and was told I would receive it in 3-5 working days. No refund has been received after 9 working days."
"Driver did not wait for a train that was delayed for 7 minutes. All N Abbot local firms wait for trains and do not charge waiting! After I arrived the controller said he would find another driver then continually dropped my call without providing an alternative. He did not call me until after I had found another cab company to take me after waiting for 20 minutes. I have not received a refund."
"Driver did not wait for a train that was delayed for 7 minutes. All N Abbot local firms wait for trains and do not charge waiting! After I arrived the controller said he would find another driver then continually dropped my call without providing an alternative. He did not call me until after I had found another cab company to take me. I have not received a refund."
"Good Drive with a clean Taxi. "
"An effortless and very pleasant trip. Thank you."
"Very expensive for the journey which should have been around £30 was charged £85 plus b9oking fee, as I hadn't booked a taxi in years I thought it was the going price but to find out I'd booked through a third party I realised my expensive mistake, they sent 2 cars to collect on the outward journey and because the second car reported we had missed the collection our homeward journey was cancelled so had to phone and rearrange, not really a good service the saving grace was the drivers which of course worked for a different firm "
"Always tricky being picked up from Southampton when a cruise ship offloads its thousands. Muhammad contacted me by phone - a few calls but we found each other. Good persistence. The long drive home was very smooth and we were very appreciative. Gave cash tip."
"Very expensive - £27.50 !!! The return trip with a different company cost me £9.60."
"Excellent driver, professional and friendly, timing was great, got me to my destination promptly."
"This was a very good service: drivers were friendly, patient and felt safe on the road. On the outward journey I did find it a bit surprising to receive a phone call one hour before we left, at 6.30 in the morning, to tell us we needed to pay an extra £30 for a car bigger than the one we'd ordered, to accommodate our luggage, though. Would definitely rather have been told this further in advance and not while we were rushing to get ready. But, otherwise very happy."
"Great service all round. Excellent communication prior to the journey and after. Arrived on time. Professional but friendly drivers. Thank you. Unfortunately unable to leave a tip due to company policy but personally the passengers would have. "
"great service!"
"Friendly Helpful driver :) "
"Really poor service. No taxi when we arrived and our flight was late by 45 mins. Had to make numerous phone calls and was left standing outside the airport for a further 40 mins. The service was terrible and despite already paying they were not interested that our taxi hadn't turned up. As for the driving it was dangerous and fast. Turned out he was also late picking up another fare where we were dropped off. Will be writing a complaint as the experience was so bad."
"Really poor service. No taxi when we arrived and our flight was late by 45 mins. Had to make numerous phone calls and was left standing outside the airport for a further 40 mins. The service was terrible and despite already paying they were not interested that our taxi hadn't turned up. As for the driving it was dangerous and fast. Turned out he was also late picking up another fare where we were dropped off. Will be writing a complaint as the experience was so bad."
"Excellent service "
"Taxi was there on time"
"driver was late but otherwise good service "
"See stars ratings."
"Excellent service from the manager who was really helpful in making sure we could locate the driver easily"
"Great service, thank you!"
"Great service!"
"Driver picked us up and dropped us, took the quickest route and was very polite. Only comment, it wasn't clear when booking that he couldn't pick up from the airport terminal. Luckily it was dry and we only had hand luggage."
"My taxi was 40 minutes late and I kept getting calls saying he was waiting for me, but when I spoke to the driver directly he said he was still at the airport on another job! We waited over half an hour in the cold it was early hours with our toddler and ended up missing our flight. "
"After confirming that the driver was on his way I was then phoned to tell me that he was delayed by 15 minutes. Not good when you have a plane to catch! The driver eventually arrived over half an hour late and although we caught our plane it was an exceedingly nervous and unpleasant start to our holiday."
"After confirming that the driver was on his way I was then phoned to tell me that he was delayed by 15 minutes. Not good when you have a plane to catch! The driver eventually arrived over half an hour late and although we caught our plane it was an exceedingly nervous and unpleasant start to our holiday."
"very happy thanks"
"My booked taxi didn't turn up. An Uber was sent in its place. I got to my train just as it was pulling into the station. I pre-booked a taxi so I wasn't put in that situation. An Uber would have been far cheaper, and that is what I ended up taking. I work for a charity and that charity has had to fork out £15 more than the cost of an Uber for a taxi which did not turn up. This is an example of the worst service I have received. If I was to provide that sort of service, I wouldn't bother getting up in the morning."
"My booked taxi didn't turn up. An Uber was sent in its place. I got to my train just as it was pulling into the station. I pre-booked a taxi so I wasn't put in that situation. An Uber would have been far cheaper, and that is what I ended up taking. I work for a charity and that charity has had to fork out £15 more than the cost of an Uber for a taxi which did not turn up. This is an example of the worst service I have received. If I was to provide that sort of service, I wouldn't bother getting up in the morning."
"Polite, helpful and good journey. Thank you "
"Great experience. They were super flexible when my train was delayed. Would highly recommend. "
"Arrived early and was super nice and accommodating!"
"-"
"NEVER use this service. It's a scam. I paid £30 for a trip that had £5.70 on the meter. "
"Spot on no problems pick up or drop off "
"In hindsight this was way too expensive. A short local trip cost me £36. The return journey (at night) with an unbooked taxi was £21. An unacceptable difference. "
"I called to cancel this taxi journey ahead of time, but I've still been charged. "
"No car"
"Really poor experience. I booked an airport pickup at Bournemouth Airport, but no one showed up. Tried calling all their numbers multiple times and no one answered. Ended up stranded and had to find another taxi last minute. Wouldn’t use them again."
"On time and friendly."
"Nice ride"
"Wonderful trip well looked after Thankyou "
"Good Drive"
"Thank you"
"Driver was great and friendly good company was very helpful after mess up with bookingz"
"The pickups were are little late for the journey out and the return. But on the whole, for the price, it was an ok service."
"Perfect "
"Good communication gave me confidence that the taxis were on their way. I would definitely use this service again."
"Process was obscure. Driver was late. Price was insanely high. "
"Really excellent service. First time I had used this service and it was very easy indeed. Communication from both the office team and the driver was excellent, and they made sure I knew exactly where to go and where to meet him"
"Due to an emergency, I called a taxi to the hospital emergency room at 11:00 PM on February 26th. After waiting for over ten minutes with no response, a friend picked me up and took me to the emergency room. I immediately called the taxi company and left a message canceling the appointment. Then, on the morning of February 27th, I received a WhatsApp message asking me to confirm my appointment details for noon on February 27th. I immediately replied that the information was incorrect and requested cancellation. Despite the taxi company not providing accurate transportation, I was still charged over twenty pounds. This is extremely unreasonable. There was no timely response to the customer (me) after the appointment; the taxi company's hotline went unanswered, and no one followed up on my message. I already stated the information was incorrect and requested cancellation in the WhatsApp message... yet I was still charged without any service. Is this how you (the taxi company) treat customers in urgent need of hospital transport? Is this reasonable?"
"Due to an emergency, I called a taxi to the hospital emergency room at 11:00 PM on February 26th. After waiting for over ten minutes with no response, a friend picked me up and took me to the emergency room. I immediately called the taxi company and left a message canceling the appointment. Then, on the morning of February 27th, I received a WhatsApp message asking me to confirm my appointment details for noon on February 27th. I immediately replied that the information was incorrect and requested cancellation. Despite the taxi company not providing accurate transportation, I was still charged over twenty pounds. This is extremely unreasonable. There was no timely response to the customer (me) after the appointment; the taxi company's hotline went unanswered, and no one followed up on my message. I already stated the information was incorrect and requested cancellation in the WhatsApp message... yet I was still charged without any service. Is this how you (the taxi company) treat customers in urgent need of hospital transport? Is this reasonable?"
"Arrived on time and friendly driver. Easy booking process."
"You have not sent a taxi at the time I requested and you have advised after 1/2 hour of the requested time that a taxi is on its way, when I had already arrived at my destination by other means. This matter has been closed and you have cancelled my booking via text message on 18 February. Thank you."
"You have not sent a taxi at the time I requested and you have advised after 1/2 hour of the requested time that a taxi is on its way, when I had already arrived at my destination by other means. This matter has been closed and you have cancelled my booking via text message on 18 February. Thank you."
"Arrived on time, pleasant journey and clean car. I have tipped the driver already"
"Driver on time and easy to find. It is really good to be able to find a reliable cab service in this area."
"Brilliant service from start to finish. Driver bang on time and very nice company."
"We were picked up at Bath Spar station but I had to ring the office two times to find out when car would arrive. It arrived ten minutes late but it was difficult to recognise among the other traffic so we left about fifteen minutes late. Could I suggest that you either ask the driver to get out of his car and hold up a placard with the name of whom he is meeting, or the car at least has a sign saying Webcars so that it can be identified. With kind regards David Stacey."
"We were picked up at Bath Spar station but I had to ring the office two times to find out when car would arrive. It arrived ten minutes late but it was difficult to recognise among the other traffic so we left about fifteen minutes late. Could I suggest that you either ask the driver to get out of his car and hold up a placard with the name of whom he is meeting, or the car at least has a sign saying Webcars so that it can be identified. With kind regards David Stacey."
"Driver was given the wrong address. Eventually a new driver was found. We were 45 minutes late. But at least a new driver was found. Communication wasn’t brilliant - we had to call repeatedly to get an update. But the operator was straight with us and they delivered in the end."
"The driver was punctual and on time. He was professional and friendly. "
"The driver was punctual and on time. He was professional and friendly. "
"The driver was punctual and on time. He was professional and friendly. "
"The driver was punctual and on time. He was professional and friendly. "
"The driver arrived on time, and communicated effectively and with respect. Would definitely recommend. "
"The driver did not turn up. It was my father’s funeral and one of his best friends was unable to attend as a result of this nightmare "
"The driver did not turn up. It was my father’s funeral and one of his best friends was unable to attend as a result of this nightmare "
"Very professional person polite clean and articulate "
"Bang on time - super friendly driver - an excellent service - my thanks to you all. Reference a tip (below) - done so - in cash - to your excellent driver. "
"Good price and excellent service."
"Excellent service"
"ok service"
"Arrived in good time. A nice curteous pleasant driver"
"All good. Thank you. "
"Didn't know about some local road closures, but worked around them OK, even if it did take longer"
"The taxi didn't arrive and no one picked up when I rang several times. Had to cancel and get a lift from someone else"
" had to wait 20 minutes as the car wasn't charged"
"The first. thing the driver said was that I had to pay £5 in cash for parking. Then he spoke to control who said I didn't have to pay it. The system shows I paid £27 for the journey but I was quoted £37. All very confusing."
"Khuzaima was brilliant and I was very grateful for his careful driving. "
"Friendly driver"
"Super friendly driver 👌 "
"Despite booking 2 minibuees in advance the taxi company phoned the day before to say pnly 1 was available. The vehicle thatcarrived was notca 6 seater minibus. It was an estate car with 2 child size seats in the boot. Not acceptable for the price i paid for this service."
"Despite booking 2 minibuees in advance the taxi company phoned the day before to say pnly 1 was available. The vehicle thatcarrived was notca 6 seater minibus. It was an estate car with 2 child size seats in the boot. Not acceptable for the price i paid for this service."
"Good"
"Very good. On time and welcoming. Boking was easy and cost in line with expectations. If we had a criticism it was that the Oremier Inn has two exit doors and I was watching from one while the driver went to the other. I ran of course ro catch him but by then he had turned round and gone to the other door. Clarity on pick up point would have helped."
"Great service, many thanks"
"Booked several days in advance to go to the station, so obvious journey was time-critical. Cab failed to turn up. After chasing them they said they didn't have a driver. They must have known this earlier, but didn't have the decency to advise. As a result, we missed 2 trains and our Eurostar connection. I cancelled the return trip at the same time; but they seem to have sent a cab for that! Utterly incompetent, and I still have not received a refund for the cancelled journey. Will never use them again"
"Booked several days in advance to go to the station, so obvious journey was time-critical. Cab failed to turn up. After chasing them they said they didn't have a driver. They must have known this earlier, but didn't have the decency to advise. As a result, we missed 2 trains and our Eurostar connection. I cancelled the return trip at the same time; but they seem to have sent a cab for that! Utterly incompetent, and I still have not received a refund for the cancelled journey. Will never use them again"
"Very smooth all round"
"Well done .. just would prefer to ha e the confirmation re pick up a few days before "
" Excellent service"
"1st time used and excellent service overall. Tipped driver on day."
"The taxi didn't turn up to take us home. We waited a hour in the freezing cold. My daughter, 18, is autistic and she had anxiety. It was a nightmare. I would like a partial refund please "
"Driver was great "
"Very good on all points. Pleasant journey and conversation. "
"Great service "
"The driver was 1 hour and 10 minutes late, this made me extremely late for an important meeting which I will now have to reschedule. The driver didn't have a satnav out so he asked me where to go a couple of times. He was driving well below the speed limit and not responding to green lights. He was distracted using his phone sometimes, so his attention was not on the road.  As I mentioned above, I was incredibly late already and he decided to drive 50mph on the motorway which wasted even more of my time. He would randomly brake often for no apparent reason. Once we reached London he was shouted at twice by 2 cyclists, one told him to move his car because he was just sitting in the lane not moving for no reason. And the other he almost hit twice so the cyclist came up to the window and shouted at him telling him how he almost hit him a couple of times. "
"Good "
"I did not use / book this service and I have been charged "
"Brilliant service: Friendly driver! Would definitely recommend and book again. "
"Excelllant driver, Prompt and polite"
"The journey didn’t take place.. the taxi didn’t show up.."
"Excellent all round . "
"Excellent service. Early. Great conversation and service."
"The taxi @s were late and we nearly missed our train over half a hour late"
"was just what i needed"
"Sayed was excellent"
"The driver was on time, but since I didn't know what car to look for and where he would park, I couldn't find him. The office had not passed on my contact details so he couldn't get in touch with me. The driver was courteous but not the most helpful. Let me struggle into the car with all my bags. I did the journey back with another company and paid 2/3s for the same journey!!! that really impacted my view of the experience. WOuldn't recommend you on that basis. "
"Arrived early, got to my destination with plenty of time"
"Awful service. No requirements were met. Never using your company again. Very, very dissatisfied!!"
"On time, friendly, efficient, comfortable. Easy to book. Perfect"
"Driver extremely rude. Don’t bother with vouchers as I’ll never use this site again "
"Driver extremely rude"
"Excellent Service, would recommend and use again"
"Very clean vehicle. Arrived on time. Would recommend this service."
"Drivers were lovely "
"Unfortunately cannot recommend. They did not have a vehicle and let me know 10pm, and I needed the taxi for 8am next morning for a hospital appointment. Lied and told me Taxicode cancelled, but Wedcars did not have a vehice/driver. Very dissapointed. "
"Lovely driver, parked exactly where I asked to be picked up from despite it being busy. Will be using in the future. "
"Excellent!"
"We waited but the driver did not arrive. I emailed earlier in the evening to advise that I would be on a different number to the one used at the time of the booking but this number was not used to communicate with us."
"The driver was late so we had to book another taxi. Both arrived at the same time so we took the new taxi as we didn't want to let the driver down."
"We waited but the driver did not arrive. I emailed earlier in the evening to advise that I would be in a different number to the one used at the time of the booking but this number was not used to communicate with us."
"great service thank you! "
"Good"
"The service provided was excellent. The driver was considerate and helpful as we were attending a funeral. He went above and beyond to accommodate us all. "
"Excellent - on time, polite driver and on time."
"Excellent - on time, polite driver and on time."
"I am requesting a full refund as the driver did not arrive at my address and when I called the company they said they were 5 minutes away when in reality they were more than 30 minutes away. I eventually had to get a Bolt at 430am (my pickup was at 4am) as otherwise I would have missed my flight "
"On time, good driver."
"Great service "
"Great service thank you "
"Couldn’t rate our driver enough top man "
"Efficient service with no problems."
"They had given the driver the wrong address, I had put in prospect avenue, the car went to prospect road, on the phone I tried to explain this and they hung up on me, I called them back and he kept saying your taxi is here and I kept explaining it wasn’t, the car finally arrived, but i was stood outside in the rain with a 3 year old arguing the car was not outside, a stressful start and I was not happy, but the driver was kind and the journey home was safe and smooth "
"Very polite drivers who took great care on our journeys bearing in mind the atrocious weather conditions and the great amount of surface water. They rang to say how long they would be before arriving so that we weren't kept waiting unneccessarily"
"Very polite and professional. Thank you, Rob"
"Car arrived 7.10 am. No real issue as it turned out in terms of onward travel "
"Already tipped"
"Excellent service "
"Excellent!"
"Friendly driver and on time"
"Very friendly and on time"
"Driver said he was late as he was stuck in traffic. Arranged to meet at train station pick up point but he went to airport. After numerous calls he went to the rear car park and not the pick up point. Eventually picked us up an hour after agreed time. Missed our ferry home which meant we had to pay extra to get the next available ferry. Totally dissatisfied with the service, would not use again."
"Asked for a large vehicle because it is easier for my elderly grandparents to get in and out of. My grandmother really struggled to get into the back of an Avensis. Payed more for the larger vehicle to not receive an mpv. What is your policy for this type of error?"
"Driver was just over 5 minutes late. But was very nice, so overall we were very happy."
" Car was in a questionable state of repair. Sounded like suspension was gone and driver using hazards instead of indicators when turning."
"Prompt, thank you."
"Easy to book. The driver arrived on time. He was friendly and helpful."
"A very pleasant journey with thought provoking conversation. As it was my first time using the app, I was a bit apprehensive with the limited communication and had to call support. Due to my driver, I will definitely be using the app a lot more"
"Arrived on time. Seamless journey to the airport. Give a tip to the driver. "
"Punctual, prompt and helpful. "
"All good"
"There was an extra charge of 15 pounds and was not dropped in the airport, this should have been mentioned on booking. Poor customer service and extortionate "
"Good"
"."
"excellent service"
"N/A"
"Everything went perfectly."
"Excellent! "
"Everything was O.K."
"Micheal was a friendly driver. Arrived on time, safe driver and overall a great service. "
"Excellent- thank you"
"Very smooth service! "
"Brilliant service throughout: booking was easy, customer service when I thought we needed to cancel the taxi but ended up re-booking it with no issue were very helpful & efficient, taxi driver’s updates via messages and then arrival exactly on time and then a friendly, comfortable journey home made the whole experience one I would definitely recommend to others."
"The car never arrived, I called twice but still no driver, I would like a refund in full as I had to make other arrangements"
"We were never contacted by the driver and no one was there for us. I will be requesting a refund as I had to pay for another taxi instead. I wouldn’t recommend this company in future."
"excellent journey"
"He was waiting when I arrived and knew the directions for where I was going even though it was very out of the way."
"Was expecting the driver to meet me in the terminal. He had not been told this. I have an injured leg so this would not normally bother me. The driver was lovely and walked to where I was an carried my luggage to the car. He was very patient and understanding. He was a very helpful young man also helping to carry my luggage to my door. Overall, a good experience. "
"Very pleased. I tipped in cash"
"Driver was unprepared to wait due to train being late"
"Excellent service and communication. "
"He didn’t take my daughter to the booked destination. He was booked to go to GL75NT. That is Bibury. The route is correct on your Google Map pre route planner. Instead he took her to Ampney Cruscis. She was too confused and not sure where she was and just got out in a panic. Fortunately I was home to go and get her. It wound age. Been a 1.5/2 this wall home. "
"Very good friendly service. Vehicle was spotless. "
"I phoned the driver to tell him we were running ahead of schedule and asked him if he could pick us up earlier than arranged. He said he could and he met us as we were getting off the ferry. "
"Driver was very polite and helpful and got us home quickly."
"Good driver"
"excellent driver "
"All as expected. "
"Sabu was an exemplary driver and professional. "
"Sabu was a v careful driver who turned up on time. V professional. Will definitely book again. "
"Train delayed 45 minutes but driver waited until we arrived. Was in constant contact with us."
"Please refund my money, service was never rendered "
"Absolutely brilliant …we can’t thank you enough for the perfect service .. will be seeing you again soon ..thank you ! "
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